How do you ship my item?
We use USPS.
Where do you ship to?
We currently ship to the USA, UK and most of Europe.
How long does shipping take in the USA?
Shipping usually takes 1-2 days depending on your location, times are displayed and calculated at check out.
How long does international shipping take?
Shipping internationally can take up to 15 business days.
What about International customs and local taxes?
International orders may be subject to import taxes, customs duties and fees levied by your country’s customs department. The recipient of the order is the importer of record and is responsible for all import fees, as well as complying with all laws and regulations of the destination country. Vitamins Plus Global do not collect duties and taxes and cannot provide information on the cost of duty and taxes. Customs policies differ from country to country so please contact your local customs office for more information.
What if I need to return my item?
We hope you are very happy with our order, however, if you need to return an item you can do so for up to 30 days from the purchase date. The item must be un-opened / sealed and in a condition fit for re-sale. Please contact firstname.lastname@example.org to organise your return.
How many days do I have to return my item?
You have 30 days from the date of purchase to return the item subject to the terms of the section above ‘What if I need to return my item’
Do you provide tracking information?
Yes, tracking information is sent to you via email as part of our order and shipping process.